Madrid (Madrid)
Empresa: Further Underwriting International, S.L.U.
Descripción: Further is a specialist international underwriting agency with a mission. We believe that anyone with a serious illness should be able to have the very best treatment from leading hospitals and …
Requisitos: As our Case Manager – Critical Illness you’ll get to:

Provide support to incoming cases and confirm policy, as well as medical eligibilit
Coordinate and provide access to the best specialists and health care providers in a timely and effective manner
Support the insured member to understand the clinical journey and provide a treatment recommendation in alignment with the Specialists and Health Care Providers
Review, authorize and control medical costs in line with medical reports and treatment plans
Handle case assignments, draft service plans, review case progress and determine case closure
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relations and cooperate with medical team throughout the entire case management process
Collaborate and coordinate with international TPA’s wherever and whenever applicable.
Record cases information, complete accurately all necessary forms and produce statistical reports
Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
Adhere to professional standards as outlined by protocols, rules and regulations
We’d love to meet someone who:

University Degree in Nursing, or similar clinical qualifications
1-2 years of professional experience in a similar role, ideally from an international health/insurance oriented business is a plus
Understanding of the customer operations processes
Strong interpersonal skills, experience in problem resolution
High attention to detail, strong can-do spirit
Excellent written and verbal communications skills in Hungarian or Russian language is a must
Strong organizational and structural capabilities, ability to focus and delivery with discipline and in accordance to high quality standards
Strong analytical mind-set
Appetite to go for an extra-mile
Ability to multi-task, organize and prioritise work
Contrato: Indefinido
Jornada: Completa


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