Empresas: Comforts of Home
Comforts of Home is a leader in international student, intern, and young professional housing in Europe, managing over 1,500 beds in Paris, Florence, Rome, Barcelona, and Madrid.Our dynamic and growing company provides American-style comfort and customer service to university groups as well as independent students, allowing residents to live like locals in shared, serviced apartments.

Reporting directly to the City Manager, the SSC will coordinate all aspects of the daily operations in Madrid with both clients and students, ensuring top-level customer service to partner schools and students while overseeing all aspects of our guests’ stay.

Some key responsibilities are:
• Organizing and overseeing student arrivals and departure including: establishing housing assignments with partners; scheduling cleaning teams; preparing and distributing documentation on COH policies to students upon check-on
• Ensuring student compliance with COH policies, and working with partners to handle behavioural issues and enforce sanctions when necessary; maintaining logs from the COH Night Supervisor’s evening reports to ensure any behavioural issues are well documented
• Liaising with Facilities manager and students on maintenance issues, including developing relationships with outside suppliers and contractors when necessary
• Working with the City Manager and Reservations staff to ensure optimal occupancy of Madrid apartments, including maintaining the student roster, [+] Ampliar información

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